Business Process Mapping doesn’t sound like the most exciting of topics and to many small business owners it’s not! You’re right, it’s boring and offers no immediate benefit to your business.
Nevertheless, it can bring about huge changes to your business when used correctly including an increase in staff productivity and improved cash flow.
Business Process Mapping, (BPM for short) sounds like a complex business term, but it’s essentially a simple, user-friendly tool that can completely reinvent how your business runs. The biggest advantage? It’s especially good at making your staff more efficient.
What on Earth is Business Process Mapping?
Simply put, business process mapping is a way of visually outlining your business’s various processes. It’s like seeing the steps, tasks, inputs, outputs, and stakeholders involved in a process from start to finish.
Think of it like you’re a plumber inspecting a complex piping system. Your business is the entire system – the pipes are your business processes, the water flow represents tasks, and the taps and valves are your employees. Business Process Mapping is like having the blueprint of the entire system, letting you see and understand each connection, blockage, and bypass.
Improving Your Staff Efficiency with Business Process Mapping
How does creating a blueprint of your business operations increase staff efficiency?
Here are four key reasons:
- Identifying and eliminating process bottlenecks:
We’ve all experienced that frustrating traffic jam on the freeway, right? The same scenario can occur in your business processes. Some steps might slow the overall workflow, causing delays and frustration for your team members. Business Process Mapping allows you to spot these bottlenecks and inefficiencies in your processes, helping you streamline and optimise your operations.
- Communication and collaboration:
Remember when we figured stuff out in school because we worked on it together? Collaborative problem-solving remains effective in the business world. With Business Process Mapping, your team can see the big picture and understand how their tasks relate to others.
- Enhancing training and onboarding:
A visual guide to your business processes can do wonders for training new hires. Instead of throwing them into the deep end or overloading them with manuals, provide them with a process map. It simplifies the learning curve, allowing new hires to quickly grasp their roles and responsibilities within your business, reducing the time and resources spent on training.
- Promoting continuous improvement:
The business landscape is always changing, especially in Australia, where innovation and entrepreneurship are key. BPM isn’t a one-time deal. It allows for continuous improvements, as you can keep revisiting and refining your processes. Your team can suggest modifications based on their experiences, creating a feedback loop that fosters constant growth and efficiency.
Applying Business Process Mapping in Your Business
If you imagine Business Process Mapping as a corporate beast that only the big guns use, let me reassure you – businesses like yours have just as much, if not more, to gain.
Whether you’re running an electrical business or a mortgage broker in Brisbane, a plumbing business on the Gold Coast, a boutique property management business in Melbourne, or a bustling gym in Sydney, Business Process Mapping will increase your staff efficiency and lead to happier customers, reduced costs, and a more competitive edge for your business.
If you would like more information on how BPM can assist you increase your staff efficiency, reach out to RealCloud Solutions business consultants and we can so you the advantages for your business today.