Latest Articles
7 Proven Phone Communication Strategies for Improving Customer Engagement
We all know that building relationships or selling over the phone can be a real challenge. You can't read body language or engage in eye contact; sometimes, people multitask while on the call. But here are 7 simple hacks that can help you get the most out of your phone calls, whether outbound or inbound.
Streamline Your Plumbing Business | Plug the Leaks
The challenges of running a plumbing business are unique, wouldn't you agree? Your primary concern is pipes, not business jargon. Still, somehow, you seem to be spending less time doing your trade and more time in the office doing admin.
Solid Foundations for Sustained Business Growth
Stop treating growth like guesswork. Brisbane builders know every structure stands or falls on its footing—the same applies to your company. This article lays out the foundations for sustained business growth: a clear strategic blueprint, the right project tech (scheduling, budgets, live site updates), and disciplined CRM to turn one-off jobs into long-term clients. We show how to fix bottlenecks before they cost you, protect margins with real-time data, and build resilience through market ups and downs. With Real Cloud Solutions’ Growth Coach Consulting, you’ll move from paper-heavy processes to scalable, systems-driven delivery—fewer delays, tighter cost control, stronger reputation, and a pipeline you can rely on. If you want stability that lasts beyond the next tender, this is your practical plan to build smarter, lead with confidence, and grow year after year. Read on, lay the groundwork, and make your next project your business itself.
What Tasks Virtual Assistants Can Do Over Christmas
There certainly are tasks that your VA can do for you and I probably would recommend you doing them because they're usually the things that we really, really want to achieve throughout the year but we just don't get the time. No one has time, right?
Real Results Workshop
Real Results is a hand-on workshop where we explore Efficiency through Outsourcing and Technology. 5 different industry experts share step by step details on the changes they have made along with the exact improvements through sharing details and numbers.